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Githinji Victor Maina
Githinji Victor Maina

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Data Storytelling in Power BI: Moving Beyond "Correct" to "Useful"

In the world of data analytics, there's a massive gap between a correct calculation and a useful insight. You can write the most efficient, elegant DAX measure in the world, but if your stakeholders can’t use it to make a call, that data stays operationally silent.

As analysts, our real job is translation. We take the chaos of raw data, apply the logic of DAX, and produce a narrative that actually drives business action. Here is how I approach mastering that translation layer in Power BI.

Why Translation Is the Real Goal
Businesses don't actually care about star schemas or filter context—they care about outcomes.

  • The problem: Raw data is almost always siloed, inconsistent, and messy.

  • The goal: Turn that mess into answers for high-stakes questions: Which product line should we kill? Where is our marketing spend being wasted?

Without a clear translation process, dashboards become "data graves", places where information goes to be admired but never acted upon.

The Three Pillars of Translation
To move from messy data to business action, I focus on three distinct phases.

1. The Clean-Up (Power Query)
Before you can apply any logic, the data has to be structured and reliable. This is where we quietly do the heavy lifting that determines if the final insights are even trustworthy.

Typical tasks I focus on:

  • Removing the noise: Stripping out columns that don’t contribute to the analytical goal.

  • Standardization: Making sure "USA," "U.S.," and "United States" are treated as the same entity.

  • Validation: Fixing broken data types and handling missing values before they break your visuals.

2. The Logic Layer (DAX)
Think of DAX as the grammar of your data story. It defines how your metrics behave across filters, time periods, and business rules.

I generally focus on these patterns:

  • Time intelligence: Handling YTD, MoM, and YoY comparisons to show growth or decline.

  • Conditional logic: Automatically segmenting customers into categories like "high risk" or "low risk."

  • Dynamic measures: Ensuring metrics respond correctly to whatever slicers a user touches.

Without solid DAX, a dashboard might look interactive, but it won't answer the "why" behind the numbers.

3. The Action Layer (The Dashboard)
Dashboards aren't just reports, they’re decision interfaces. An effective Power BI dashboard should:

  • Put the KPIs front and center.
  • Use a clear visual hierarchy to guide the user's eye.
  • Keep cognitive load low so the user isn't overwhelmed.
  • Signal exactly where action is needed. I often use traffic-light indicators (red, yellow, green) because they help users instantly grasp performance health and urgency.

A Real-World Example: Reducing Customer Churn
Imagine you’re looking at a telecom dataset with thousands of rows of call-usage data.

The Messy Data
You start with mismatched timestamps, missing customer IDs, and service plan names that don't match up across tables.

The DAX Translation
Instead of just counting customers, we define "at-risk" users,those who haven't made a call in over 30 days but still have an active subscription.

Code snippet


This measure is built to respect filter context, making sure the calculation is right for every individual customer in the view.

The Action
When you put this on a map, the dashboard might reveal a cluster of at-risk users in a specific area, like Kiambu County. This allows marketing to stop guessing and launch a localized retention campaign that actually saves those accounts.

Common Traps to Avoid
1. "More Data = More Value"
The Mistake: Throwing every available field into a report. The Reality: This just causes cognitive overload. If a user has to hunt for the insight, your translation has failed.

2. Ignoring Context in DAX
The Mistake: Writing static measures that don't react to filters. The Reality: DAX's power comes from filter context. Your measures have to adapt as users drill down into regions, dates, or categories.

Best Practices I Live By
Design for the 5-Second Rule: A user should grasp the main point of a visual within five seconds.

Annotate your DAX: Use comments (//) to document your logic. You'll thank yourself during maintenance six months from now.

Focus on trends, not just totals: A single number is just a fact; a trend over time is a narrative.

Final Thoughts
The ability to translate messy data into action is what separates a technician from a consultant. When you focus on clean structures, sound logic, and decision-driven design, you turn Power BI from a simple reporting tool into a strategic asset.

What part of the workflow do you find the most challenging; the initial data cleaning or getting the DAX logic right? Let’s talk about it in the comments.

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